Submitting an Insurance Claim Online: 4 Benefits to Know

Reporting a home or auto insurance claim means that something important to you has been damaged, likely in an uncontrollable event. Submitting a claim online might ease some of that tension for you. Keep reading below for 4 benefits of submitting a claim digitally.

 

Accessibility 

Life is busy, and finding the time to call in a minor claim may feel like a task that can be put off. Submitting a claim digitally is a solution that provides greater accessibility to the process! Whether you’re using NYCM Insurance’s Mobile App or a web browser, submitting a claim online can be done on your time, day or night, as long as it is safe to do so!

 

Efficiency

Not only is submitting a claim online accessible, but it is also efficient. Allowing you to process your claim from wherever you are, while tracking its progress from your dashboard. You can also submit police reports and any other important documents as you get them, reducing the chance of them getting forgotten or misplaced. Another bonus is that since you are sending the information quickly to your insurance company, the turnaround time for your claim may be faster. 

 

Transparency

Submitting your claim online means staying in the know. In your personal online portal, you can follow your claim’s progress and interact with it as you see fit. Some companies also allow you to choose in-network auto repair shops via your account, creating a sense of ease in the process. You may also be able to receive payment updates through your account, keeping you informed about when you should expect payouts by mail or directly to your bank account. 

 

Consultation

Submitting your claim online doesn’t take the place of receiving genuine care from a representative. The good news is that you can always give your agent or insurance carrier a call if you need assistance. Additionally, if your carrier has questions about the information, you gave them, you can count on them reaching out to you to clarify, whether that be by phone or email. 

 

The bottom line is that submitting a claim digitally has a lot of benefits and NYCM Insurance is proud to offer this option for their auto and home policyholders. Click below to learn more about digital claims reporting and how it can be a tool in protecting what matters most to you!