Celebrating our J.D. Power Award with Team NYCM

NYCM Insurance received the highest score in New York in the J.D. Power 2022 U.S. Auto Insurance Study of customers’ satisfaction with their auto insurance provider.

We were excited to make the announcement from a press conference with members of J.D. Power at our Edmeston campus in October 2022. Operating solely in New York State, we have felt extremely honored to receive this award, which would not have been possible without our valued customers.

 

 

It is also a testament to our greatest assets: our agents, business partners, and – of course – employees.

 

With over 850 employees across four office locations in Edmeston, Sherburne, Canajoharie, and Orchard Park, Team NYCM’s genuine care for their customers, careers, and communities helped to make this award possible.

Because this was truly a team effort, we were proud to celebrate this achievement as a team across all of our office locations. We wanted to give each of our employees, whose passion and dedication made the award possible, the opportunity to hold the trophy.

 
“I am proud to work for NYCM in the Call Center and I truly appreciated the chance to have a photo taken with the trophy,” said NYCM Sherburne Branch employee Holly Andrews. “Winning this award was amazing. I tell everyone about the J.D. Power accomplishment for our company.”

In addition to coming together as a team for the press conference and to share the physical trophy, Team NYCM celebrated together by incorporating it into our day-to-day conversations with customers and agents, and by sporting J.D. Power branded merchandise.

 

NYCM Product Analyst Eric Miller of the Edmeston Branch said, “As a new employee, it was great to see the excitement and commitment to the success of the company and our customers.”

At NYCM Insurance, we believe in providing genuine care so that others can have the hope for a better tomorrow and the courage to persevere. Customer care is one of our biggest points of pride and something we take very seriously. We’re honored that our commitment to customer satisfaction is recognized!

 
Winning the J.D. Power award would not be possible without our team of highly motivated professionals. If you are interested in learning about opportunities to join Team NYCM, click below!